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Our Data Center
Your Design Online partners with SoftLayer, a Tier III data center and network provider. SoftLayer’s world-class data center features state of the art hardware, security, safety, power, and cooling, to ensure that hosting service is always on.
Ranging from 22,000 to more than 78,000 square feet, SoftLayer’s data centers in Dallas, Texas offer technology you’d see in James Bond movies. Redundant power, HVAC, and natural disaster detection and recovery systems are among the best available solutions.
SoftLayer boasts 99.9% uptime guarantee, and 24/7 support.
If your shared / reseller server has a physical downtime that is not within the 99.9% uptime guarantee, you may receive one month of credit on your account. Approval of the credit is at the discretion of YDO dependent upon justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor’s network capacity/transit availability. The uptime of the server is defined as the reported uptime from the operating system and the Apache Web Server which may differ from the uptime reported by other individual services. To request a credit, please contact email@example.com with justification. All requests must be made in writing via email. Uptime guarantees only apply to shared / reseller solutions. Dedicated servers are covered by a network guarantee in which the credit is prorated for the amount of time the server is down which is not related to our uptime guarantee.